Privacy Policy
Crazy AC Guy
Last Updated: 01/01/2026
Crazy AC Guy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you contact us, use our services, or interact with our website, phone system, or SMS communications.
Information We Collect
We may collect the following information when you interact with Crazy AC Guy:
- Name
- Phone number
- Email address
- Service address
- Appointment details
- Communication preferences
Information may be collected through phone calls, text messages, emails, online forms, or in-person interactions.
How We Use Your Information
We use your information to:
- Schedule and manage service appointments
- Provide HVAC services and customer support
- Send appointment reminders, dispatch updates, and billing notifications
- Conduct job completion surveys and service follow-ups
- Communicate important service-related information
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
SMS Text Messaging & Verbal Opt-In
Crazy AC Guy collects verbal opt-ins for SMS communications.
Customers may opt in to receive text messages during:
- An in-person interaction at our location
- A phone call initiated by the customer
At the time of opt-in, customers are informed that:
- They may receive SMS messages related to billing, appointment reminders, dispatch updates, and surveys
- Message and data rates may apply
- Message frequency may vary
- They can text HELP for assistance
- They can text STOP at any time to unsubscribe
Your phone number will not be shared with third parties for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to use commercially acceptable safeguards to protect your data.
Your Privacy Rights
You have the right to:
- Opt out of SMS communications at any time by texting STOP
- Request updates or corrections to your personal information
- Ask questions about how your data is used
To make a request, contact us using the information below.
Third-Party Services
Our website or communications may reference third-party tools used for scheduling, analytics, or communications. These providers are only given access to information necessary to perform their services and are required to protect your data.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Crazy AC Guy
📍 Dallas, Texas
📞 972-529-2665
📧 info@crazyacguy.com
Service Area:
Greater Dallas / Fort Worth Metroplex & Southern Oklahoma
Licenses:
TACLB29019E • TECL38091 • OK45403