Terms and Conditions

Crazy AC Guy
Last Updated: 01/01/2026

By contacting Crazy AC Guy, using our services, scheduling an appointment, or communicating with us by phone, text, email, or through our website, you agree to the following Terms and Conditions.

Services

Crazy AC Guy provides residential and commercial HVAC services, including diagnostics, repairs, maintenance, and installations. Service availability may vary by location and demand.

We reserve the right to refuse or discontinue service at our discretion, including for safety concerns, non-payment, or inappropriate conduct.

Appointments & Communications

By requesting service, you consent to receive communications related to:

Appointment scheduling and reminders
Dispatch and technician arrival updates
Billing and payment notifications
Job completion surveys and follow-up messages

Communications may be delivered via phone call, SMS text message, or email.

SMS Messaging Terms & Verbal Opt-In

Crazy AC Guy collects verbal opt-ins from customers.

Customers may opt in to receive SMS notifications (including billing, appointment reminders, dispatch updates, and job completion surveys) in the following ways:

In person at our location
During a phone call initiated by the customer

At the time of opt-in, customers are informed that:

They will be asked to provide their phone number
They are agreeing to receive text messages related to services
Message and data rates may apply
Message frequency may vary
They can text HELP for support
They can text STOP at any time to unsubscribe

Phone numbers collected for SMS communication will not be shared with third parties for marketing or promotional purposes.

Payment Terms

Payment is due according to the terms provided at the time of service. Failure to pay may result in additional fees, service delays, or collection efforts.

Limitation of Liability

Crazy AC Guy is not liable for:

Indirect, incidental, or consequential damages
Service delays due to weather, parts availability, or unforeseen circumstances
Issues caused by pre-existing system conditions

Our liability is limited to the cost of services provided.

Intellectual Property

All content on our website, marketing materials, and communications—including logos, text, images, and videos—is the property of Crazy AC Guy and may not be used without written permission.

Changes to Terms

Crazy AC Guy reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website and are effective immediately upon posting.

Governing Law

These Terms and Conditions are governed by the laws of the State of Texas.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Crazy AC Guy
📍 Dallas, Texas
📞 972-529-2665
📧 info@crazyacguy.com

Service Area:
Greater Dallas / Fort Worth Metroplex & Southern Oklahoma

Licenses:
TACLB29019E • TECL38091 • OK45403